Return & Refund Policy
RETURN & REFUND POLICY
There is a specific order points that we follow:
Thank you for choosing thequickmed. We strive to provide high-quality medications and excellent customer service. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when making a purchase on our platform.
1. Returns
1.1 Damaged or Incorrect Products: If you receive a damaged or incorrect product, please contact our customer support team within 7days of receiving the order. We will arrange for the return of the item and send you a replacement or issue a full refund, including any shipping costs.
1.2 Prescription Medications: Due to regulatory restrictions and health concerns, we cannot accept returns on prescription medications. Please ensure that you consult with your healthcare provider before making a purchase.
1.3 Non-Prescription Items: For non-prescription items, if you are not satisfied with your purchase, you may return it within 7 days of receiving the order. The item must be unopened, in its original packaging, and in a resalable condition. Return shipping costs are the responsibility of the customer.
2. Refunds
2.1 Eligibility: Refunds are processed for eligible returns in accordance with our return policy. To be eligible for a refund, the returned item must meet the criteria outlined in section 1.
2.2 Processing Time: Refunds will be processed within 10 days of receiving the returned item. The refund will be issued to the original payment method used during the purchase.
2.3 Prescription Medications: Refunds for prescription medications are only issued in the case of damaged or incorrect products. If you have concerns about the effectiveness of a prescription medication, please consult with your healthcare provider.
3. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer support team:
- Email: service@thequickmed.com
4. Changes to this Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website. Please check this page periodically for updates.
By making a purchase on thequickmed, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.
Thank you for choosing thequickmed for your healthcare needs.